1. Direct Support Channels
For prompt routing, please choose the communication channel that best corresponds with your inquiry:
Encountering gameplay issues, broken controls, or sound anomalies? Our support specialists will assist you.
support@swing-monkey.github.ioSubmit your HTML5/WebGL game for review or update metadata and links for already published titles.
dev@swing-monkey.github.ioIntellectual property queries, copyright notifications, or regulatory privacy rights requests.
legal@swing-monkey.github.ioInquiries regarding brand collaborations, distribution networks, or ad inventory partnerships.
partners@swing-monkey.github.io2. Send Us a Direct Message
You can also reach out to our team directly by filling out the form below. All inquiries are logged in our internal ticket system and answered promptly.
3. How to Submit an Effective Bug Report
Help us fix issues faster! When reporting a bug or broken iframe, please include the following technical details in your message:
- Specific Game URL: The exact link to the game page (e.g.,
swing-monkey.github.io/action/tunnel-rush.html). - Device & Operating System: Desktop PC, Mac, Chromebook, Android tablet, iPhone, etc.
- Web Browser: Chrome, Safari, Edge, Firefox, or Brave (along with version number if known).
- Steps to Reproduce: What happened right before the error (e.g., "Screen went black on level 3 after pressing spacebar").
- Browser Console Logs: Any red error codes visible in your browser's developer console (F12 -> Console).
4. Game Developer Submission Guidelines
Swing Monkey Arcade is eager to support indie game creators worldwide. Before submitting your build, please verify that your title conforms to our platform standards:
Technical Specs
Pure HTML5/WebGL/WebAssembly build. Must support responsive scaling and run at 60 FPS on modest hardware. Mobile touch controls are strongly preferred.
Safety & Monetization
No pop-unders, cryptocurrency scripts, or deceptive download triggers. Clean, family-safe content suitable for schools and general audiences.
Send your demo link or ZIP bundle to dev@swing-monkey.github.io with your game title, description, thumbnail (512x512 PNG), and developer attribution credentials.
5. Frequently Asked Questions
Looking for quick answers? You might find what you need in our existing documentation:
- Why won't a game load? Most issues are resolved by clearing your browser cache or disabling aggressive third-party extensions that block canvas rendering.
- Can I request a new game? Yes! Use the contact form above and select "General Feedback & Suggestion".
- How do I exercise my privacy rights? Read our detailed Privacy Policy or send a request to
legal@swing-monkey.github.io.